Privacy Policy

Effective date: 1 July 2026 · Last updated: July 2026

This Privacy Policy explains what personal information Play Go Boost (“we”, “us”, “our”) collects when you use playgoboost.com, why we collect it, how we protect it, who we share it with, and the choices and rights you have. By using our site and Services you agree to the practices described here.

1. Information We Collect

• Account details: your name or display name, email address, and a password (stored only in encrypted/hashed form by our authentication provider) when you register.
• Order details: your Monopoly GO username, invite/friend links, the Services you buy, Order IDs, and order history.
• Contact details: the Discord, WhatsApp, or email you share so we can coordinate delivery and support.
• Communications: messages you send us through live chat, email, or our AI assistant, and our replies.
• Rewards data: referral codes, referral balance, check-in streaks, and points.
• Technical & usage data: IP address, device and browser type, approximate location, pages visited, and interactions, collected automatically for analytics and security.

We do not collect or store your full payment card number — see section 7.

2. How We Collect It

• Directly from you when you register, place an Order, contact support, or enter reward programs.
• Automatically through cookies, analytics, and server logs as you browse.
• From third parties such as our sign-in and payment providers (for example, basic profile data if you choose to sign in with Google, or a payment confirmation from PayPal).

3. How We Use Your Information

• To process, deliver, and track your Orders and provide customer support.
• To create and secure your Account and operate reward programs.
• To contact you about your Order and, only if you opt in, about promotions.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To analyze and improve our website, Services, and performance.
• To comply with our legal obligations and enforce our Terms.

4. Legal Bases for Processing

Where required by law (such as the EU/UK GDPR or Indonesia’s Personal Data Protection Law), we rely on the following legal bases: performance of a contract (to fulfil your Orders), legitimate interests (to secure and improve our Services and prevent fraud), consent (for marketing messages, non-essential cookies, and push notifications, which you can withdraw at any time), and legal obligation (to meet tax, accounting, and law-enforcement requirements).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your cart and currency/language preference, measure traffic, and improve the site. Essential cookies are needed for the site to work; analytics cookies are optional. You can block or delete cookies in your browser settings, although some features may not function properly if you do.

6. Third-Party Services & Data Processors

We rely on trusted providers to run our platform. Each processes only the data needed for its function and under its own privacy terms:

• Google Firebase — authentication, database, and hosting of order and account data.
• Google Analytics — anonymized usage statistics.
• PayPal & card processors — secure payment handling.
• Firebase Cloud Messaging — optional push notifications.
• AI chat provider — powering our live-chat assistant; messages you send may be processed to generate replies.
• Hosting provider — serving the website and static files.

7. Payment Information

All payments are processed securely by PayPal and our payment partners. Your full card number, CVV, and banking credentials are entered on and handled by the payment provider — we never see or store them. We only receive a confirmation of payment status and limited transaction details needed to fulfil and reconcile your Order.

8. Push Notifications

If you enable notifications, we may send Order updates and important alerts through your browser or device. You can turn notifications off at any time in your browser or device settings.

9. Sharing & Disclosure

We do not sell your personal data. We share information only: (a) with the processors listed above so they can perform their services; (b) where required by law, regulation, or valid legal request; (c) to protect our rights, users, or the security of our platform; or (d) in connection with a business transfer, in which case this policy will continue to apply.

10. Data Retention

We keep personal data only as long as necessary for the purposes described here — typically for the life of your Account and for a reasonable period afterwards to meet legal, tax, and dispute-resolution needs. When data is no longer required, we delete or anonymize it. You may ask us to delete your data sooner, subject to legal retention obligations.

11. International Data Transfers

Our providers may process data on servers located outside your country. Where data is transferred internationally, we take reasonable steps to ensure it remains protected under appropriate safeguards and this policy.

12. Data Security

We use industry-standard safeguards, including encrypted connections (HTTPS), access controls, and secure managed databases. While no method of transmission or storage is perfectly secure, we work hard to protect your information and will notify affected users and authorities of a significant data breach where the law requires.

13. Your Rights & Choices

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (“right to be forgotten”), subject to legal limits.
• Object to or restrict certain processing, and withdraw consent at any time.
• Data portability where applicable.
• Unsubscribe from marketing at any time using the link in the message or by contacting us.

To exercise any right, email support@playgoboost.com. We may need to verify your identity, and we will respond within the timeframe required by law. You also have the right to complain to your local data-protection authority.

14. Children’s Privacy

Our Services are intended for users aged 18 and over and are not directed at children. We do not knowingly collect data from children. If you believe a child has provided us personal data, contact us and we will delete it.

15. Third-Party Links

Our site may link to third-party websites (for example Discord or payment pages). We are not responsible for their privacy practices, and we encourage you to read their policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always shown on this page with its “Last updated” date. Material changes take effect when posted; continued use of the Services means you accept the updated policy.

Last updated: July 2026 · Questions? Contact our support team.